Have questions about our shipping and returns? Check below and let us know if we can help!
We offer $6.95 flat-rate US shipping or FREE shipping on orders over $100.
Orders are processed and shipped within 24–72 hours, excluding weekends, holidays, and any announced business closure dates. Once shipped, please allow an additional 3-5 business days for your order to arrive. Please allow for additional processing times during holiday seasons.
Returns must be requested and postmarked within 14 days of your purchase date. Items must be returned in new condition with tags attached and free of odor, pet hair, or signs of wear.
Eligible returns may be exchanged, refunded to your original payment method, or issued as store credit.
The following items are final sale and cannot be returned:
- Accessories & non-clothing items
- Intimates
- Leggings
- Consumables & food items
- Customized items
- Seasonal items
- Sale & clearance items
- Visit our REDO Return portal, HERE to initiate your return.
- Shipping charges (original and return) are the customer’s responsibility. Unless you opted into the REDO return protection at checkout.
* If you make a purchase where our local booth is, that purchase is to follow the return policy of Silver Bee Boutique. Please see store for details.
*The Drifted Cactus online orders cannot be returned in store, you must return by mail.
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